Persol Corporation succeeded to acquire ISO9001:2015 and ISO 10002:2014
Persol Corporation with setting up of Quality Management Systems in its Organization has successfully acquired ISO9001:2015 from IMQ, the Italian Company.
According to Persol's Public Relations, this Certificate was obtained after essential Audit by the Audit Team of IMQ, Italy, as well as after evaluation of Quality Management System as per ISO 9001 Standards in the fields of Trading, Processing & Logistics, Petrochemical Products, Petroleum Derivatives, Minerals, Cellulosic Products, Commodities & Foodstuff. The Certificate was bestowed to Persol Corporation by High Officials of IMQ, Italy in a meeting with High Management of Persol Corporation in a Final meeting at Persol's Head office, after the Audition by the said team.
Persol Corporation is amongst the very Few Iranian companies to have achieved this accomplishment.
It's quite worth mentioning that along with this great achievement, Persol Corporation also succeeded to achieve ISO10002:2014 Certificate, which pertains to Customer Satisfaction (special consideration and importance to Customer complaints).
The prime advantages of Customer Complaints system---as per the Standards of this System--- are constant identification of Customer Expectations, Authentic and Real Data Collection, Data Analysis as per scientific system, receipt of appropriate feedbacks. Which will effectively enhance the current processes, finally lead to correct measurements which could be effective and result in a better customer oriented accountability.
ISO 10002:2014 certification achievement by Persol Corporation, shows its earnest resolution for Customer Satisfaction and Accountability.